Blog

Insights on missed calls, lead response times, and automation for small businesses.

5 min read

How Many Calls Do Atlanta Small Businesses Miss? (And How to Fix It)

Estimates suggest many Atlanta small businesses miss ~50–60% of inbound calls. See the data, what it costs you, and 3 fixes to stop the bleed.

4 min read

Responding within 5 minutes dramatically improves contact & qualification. See MIT/HBR research and how Atlanta SMBs can automate it.

4 min read

Many industry surveys cite "78% choose the first responder." We unpack the claim, link sources, and show how to operationalize "be first."

3 min read

CTIA reports SMS open rates near 98%—far above email. Here's why texts cut through and how to use them responsibly.

6 min read

What automation/AI realistically does for local businesses, with credible research and a 3-step starter plan for Atlanta teams.